Fundraising FAQS - Frequently Asked Questions
General Fundraising Information
What is LipRevolt Fundraising? LipRevolt is a Black-woman-owned beauty brand and virtual fundraising platform. We partner with organizations to help them meet their goals through the sale of high-quality, vegan, and cruelty-free lip products. Everything runs online: no cash to collect, no order forms, and no products for your group to deliver.
How much does my organization earn? Your group keeps 40% of every product sale (excluding tax and shipping). There are no fees, no minimums, and no upfront costs.
How are donations handled? For direct donations made through your page, your group keeps 60%. The remaining 40% supports the LipRevolt Business Growth Fund, helping us grow and sustain our mission as a small Black-woman-owned business. If you would prefer your donors use a different method (like Zelle or CashApp) so your group receives 100% of those specific funds, feel free to share those links in your promotional materials.
How long do fundraisers last? You choose your start and end dates, up to 90 days. We recommend four weeks (28 days) to keep momentum. Your fundraiser runs through 11:59 p.m. on the end date in your group's time zone, and your Lead can extend the end date from Settings at any time.
What happens when the fundraiser ends? Your storefront stops taking orders, and all remaining orders ship within 3–4 weeks. If you would like to keep selling, your Lead can turn on Legacy Mode in Settings: your storefront stays open for up to 150 days after the end date, and your group earns 10% on every sale.
Products & Collections
What products are available and what are the price ranges? Our offerings include traditional-style lipsticks, lip oils, and liquid lipsticks. We are expanding our product offerings often, so there could be more options soon. Pricing of our products typically ranges from $28 to $180.
Can we choose which collections we sell on our pages? Yes! Your storefront shows our available collections, including the LipRevolt-branded collections, the Jack and Jill Collection, and the Spelman (Illustrious) Collection. Your Lead can hide or reorder collections on your storefront from the dashboard.
Do you offer product testers or samples? While we do not offer free samples, we encourage participants to use their own fundraising links to purchase personal orders. This allows you to test the product while earning 40% back for your group.
Setup & Participation
How do we get started? Apply at fundraising.liprevolt.com. Once you are approved, your fundraising Lead creates an account, sets your dates and goal, and launches your storefront. A new group's first storefront gets a quick review before it goes live.
How do participants sign up? Your Lead invites participants by email or shares your team's join link or QR code. Participants join with their email address and a 6-digit code (no password needed), and each person gets their own fundraising page and personal link to share.
Can someone help our Lead run the fundraiser? Yes! Your Lead can add up to three co-leads from your team. Co-leads can help manage the team, orders, and storefront settings and receive the same emails as the Lead. Payouts and banking details stay with the Lead.
Can we have one main chapter page instead of individual pages? Every group also gets a Rally Link: one link for the whole group, whose sales count toward your group total. We still highly recommend individual pages. Personalized outreach to friends and family through individual links consistently leads to higher success.
Shipping & Orders
What are the shipping costs? Standard shipping is $8.95, and we offer free shipping on orders of $150 or more. Bulk orders of $1,000 or more ship for a flat $50 (up to $3,000) or $100 (over $3,000).
How long does shipping take? Most orders ship within one week. Following a fundraiser, orders can take up to 3–4 weeks to ship. January–April is one of our high-volume periods.
What is your return policy? To maintain hygiene standards, all sales are final. We do not accept refunds, returns, or exchanges.
My tracking says "Delivered," but I don't see my package. What should I do?
Don't worry! This is a common occurrence with USPS. Please follow these steps before reaching out to support:
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Check the exact address: Verify that the shipping address on your original order confirmation email is 100% accurate.
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Wait 48 hours: USPS carriers often scan packages as "Delivered" prematurely to meet delivery metrics. In most cases, the package will arrive at your door 1–2 business days after the status update.
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Check the mailbox, not the porch: Because our lip products are small, they are usually placed inside your mailbox rather than left on a porch or doorstep.
- Check with neighbors: Occasionally, packages are dropped at a neighboring door by mistake.
It has been more than 48 hours and my package is still missing. Now what?
If your package hasn't surfaced after two business days, please take the following actions:
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Call your local post office: Do not call the national 1-800 number. Ask your local branch to look up the GPS Delivery Coordinates for your tracking number. This tells them exactly where the driver was standing when they scanned the package.
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File a missing package report: Reporting it to your local office creates a paper trail and urgency for USPS to resolve the issue.
- Contact us: If the local post office cannot locate it, email customerservice@liprevolt.com with your order number. We will then file a formal claim with USPS to launch an investigation on our end.
Please remember that our team does not have more information than what is shown on the USPS tracking link. If your package is delayed or missing, please contact your local USPS branch first, as they are best equipped to locate your carrier.
Tracking & Payouts
How can I track my group's progress? Participants can see their sales, goal progress, and the team leaderboard in real time on their dashboard. Leads can follow the whole group live from their dashboard and download orders, the team roster, and a payout statement at any time.
When and how do we get paid? After your fundraiser ends, your Lead will receive an email to confirm payout details. Payouts are typically processed within 7 business days of the end date and are paid to the Lead by ACH direct deposit (preferred; funds typically arrive within 1–2 business days) or by check.
Do we need to provide a Tax ID (EIN)? We collect a Form W-9 from each payee, which includes your organization's EIN (or your SSN if you are an individual), and we issue Form 1099-NEC when necessary or required.
Editing my Fundraising Page
How can I edit the objective or monetary goal on my fundraising page? Participants can update their photo, personal goal, and message anytime by selecting "Edit Your Storefront" on their dashboard. Leads can change the group's name, goal, dates, and message from Settings in the dashboard.
