Fundraising FAQS - Frequently Asked Questions

General Fundraising Information

What is LipRevolt Fundraising? LipRevolt is a Black-woman-owned beauty brand and virtual fundraising platform. We partner with organizations to help them meet their goals through the sale of high-quality, vegan, and cruelty-free lip products.

How much profit does my organization earn? Organizations keep 40% of every product sale (excluding tax and shipping).

How are donations handled? For direct cash donations made through your page, your group keeps 60%. The remaining 40% supports the LipRevolt Business Growth Fund, helping us grow and sustain our mission as a small Black-woman-owned business. If you would prefer your donors use a different method (like Zelle or CashApp) to ensure your group receives 100% of those specific funds, please feel free to direct them to those links in your promotional materials.

How long do fundraisers last? We let you decide! While we offer flexibility, we recommend a standard window of four weeks (28 days) to maintain momentum.

Is there a minimum sales requirement? No, there are no minimums required to earn your 40% commission.

Products & Collections

What products are available and what are the price ranges? Our offerings include traditional-style lipsticks, lip oils, and liquid lipsticks. We are expanding our product offerings often so there could be more options soon. Pricing of our products typically ranges from $28 to $180.

Can we choose which collections we sell on our pages? Available products depend on our Product Calendar. You can choose to fundraise with the LipRevolt-branded collection, the Jack and Jill Collection, or the Spelman (Illustrious) Collection depending on the month.

How does the Product Calendar work? Certain months are "exclusive" for specific collections (e.g., March for Jack and Jill). Other months are "All Available Products" months where multiple collections are visible.

Do you offer product testers or samples? While we do not offer free samples, we encourage participants to use their own fundraising links to purchase personal orders. This allows you to test the product while earning 40% commission back for your group.

Setup & Participation

How do participants sign up? Once your fundraiser is scheduled, you will receive a unique sign-up link for your group. Each member should create an individual page to personalize their message and track their own sales.

Can we have one main chapter page instead of individual pages? You can create a generic chapter page (using the organization name in the "Name" fields of the sign-up form), but we highly recommend individual pages. Personalized outreach to friends and family through individual links consistently leads to higher success.

Shipping & Orders

What are the shipping costs? Standard shipping is $7.90, and we offer free shipping on orders over $150.

How long does shipping take? Most orders ship within 7 business days. However, during high-volume periods, please allow up to 4 weeks after the fundraiser ends for delivery.

What is your return policy? To maintain hygiene standards, all sales are final. We do not accept refunds, returns, or exchanges.

My tracking says "Delivered," but I don't see my package. What should I do?
Don't worry! This is a common occurrence with USPS. Please follow these steps before reaching out to support:

  • Check the exact address: Verify that the shipping address on your original order confirmation email is 100% accurate.
  • Wait 48 hours: USPS carriers often scan packages as "Delivered" prematurely to meet delivery metrics. In most cases, the package will arrive at your door 1–2 business days after the status update.
  • Check the mailbox, not the porch: Because our lip products are small, they are usually placed inside your mailbox rather than left on a porch or doorstep.
  • Check with neighbors: Occasionally, packages are dropped at a neighboring door by mistake.
It has been more than 48 hours and my package is still missing. Now what?

If your package hasn't surfaced after two business days, please take the following actions:
  • Call your local post office: Do not call the national 1-800 number. Ask your local branch to look up the GPS Delivery Coordinates for your tracking number. This tells them exactly where the driver was standing when they scanned the package.
  • File a missing package report: Reporting it to your local office creates a paper trail and urgency for USPS to resolve the issue.
  • Contact us: If the local post office cannot locate it, email customerservice@liprevolt.com with your order number. We will then file a formal claim with USPS to launch an investigation on our end.

Please remember that our team does not have more information than what is shown on the USPS tracking link. If your package is delayed or missing, please contact your local USPS branch first, as they are best equipped to locate your carrier.

How can I track my group's progress? Participants can track their individual sales in real-time via their dashboards. For a full chapter report, the fundraising lead can email customer service or Courtney Wright.

Tracking & Payouts

When and how do we get paid? Payouts are processed within 7 business days of the fundraiser's end date.

What are the available payout methods? We offer payment via ACH (preferred), Zelle, PayPal, and check. ACH is recommended as funds typically arrive within 1–2 business days.

Do we need to provide a Tax ID (EIN)? Providing an EIN or SSN if you're an individual simplifies the process for organizations. If you are an individual beneficiary receiving over $600, we may be required to issue a Form 1099-NEC.
Editing my Fundraising Page
How can I edit the objective or monetary goal on my fundraising page? If you would like to edit the fundraising objective or the personal fundraising goal for your fundraising page, please send an email to LipRevolt's customer service (customerservice@liprevolt.com) with your name, fundraising group, new objective or goal, and we will make the change for you!